Privacy Policy

Introduction

ZapSocial ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered social media management platform.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Email address and account credentials
• Profile information (name, profile picture)
• Content you create, schedule, or publish through our platform
• Payment information (processed securely through Stripe)

Platform Integration Data

When you connect social media platforms (Facebook, Instagram, LinkedIn), we collect:

• OAuth access tokens (stored securely and encrypted)
• Account information (page names, profile data)
• Published post data and engagement metrics

Usage Data

We automatically collect information about your use of our platform:

• Usage statistics (generations, posts created)
• API request logs (for debugging and service improvement)
• Device information and browser type

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your requests and transactions
• Publish and schedule content on connected platforms
• Generate AI-powered content suggestions
• Send you service-related communications
• Enforce usage limits based on your subscription tier
• Detect and prevent fraud or abuse
• Comply with legal obligations

Third-Party Services

We use third-party services that may collect information:

• Supabase: Authentication and database hosting
• OpenAI: AI content generation (GPT-4o)
• Meta (Facebook/Instagram): Social media publishing via OAuth
• LinkedIn: Social media publishing via OAuth
• Stripe: Payment processing
• Vercel: Application hosting and deployment

These services have their own privacy policies. We recommend reviewing them.

Data Security

We implement appropriate technical and organizational measures to protect your data:

• Encryption of sensitive data in transit and at rest
• Secure storage of OAuth tokens
• Row-level security (RLS) policies in our database
• Regular security audits and updates

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

Data Retention

We retain your information for as long as your account is active or as needed to provide services. You can request deletion of your account and data at any time by contacting us.

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your account and data
• Export your data
• Opt out of marketing communications

Children's Privacy

Our service is not intended for users under 13 years of age. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@zapsocial.com