Terms of Service

Agreement to Terms

By accessing or using ZapSocial ("Service", "Platform"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these Terms, you may not access the Service.

Description of Service

ZapSocial is an AI-powered social media management platform that helps users create, schedule, and publish content across multiple social media platforms, including Facebook, Instagram, and LinkedIn.

User Accounts

To use our Service, you must:

• Be at least 13 years of age
• Provide accurate and complete information when creating an account
• Maintain the security of your account credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized access

Subscription Plans and Payments

We offer multiple subscription tiers:

• Free Tier: Limited features and usage
• Pro: $19/month - Unlimited usage and features
• Enterprise: $49/month - Includes team features and priority support

Subscriptions are billed monthly. You may cancel at any time. Refunds are not provided for partial billing periods, except as required by law.

Usage Limits

Usage limits apply based on your subscription tier. Exceeding these limits may result in:

• Temporary suspension of service
• Prompt to upgrade to a higher tier
• Account review for abuse

Content Ownership and License

You retain ownership of all content you create using our Service. By using our Service, you grant us a limited, non-exclusive license to:

• Store and process your content to provide the Service
• Publish content on your behalf to connected platforms
• Use anonymized, aggregated data for service improvement

Prohibited Uses

You agree not to:

• Violate any laws or regulations
• Create or publish harmful, abusive, or illegal content
• Impersonate others or provide false information
• Interfere with or disrupt the Service
• Reverse engineer or attempt to extract source code
• Use the Service to spam or harass others
• Share account credentials with others
• Use automated systems to access the Service excessively

Third-Party Platforms

Our Service integrates with third-party platforms (Facebook, Instagram, LinkedIn). By connecting these platforms:

• You agree to comply with their terms of service
• We are not responsible for their policies or actions
• Content published to these platforms is subject to their moderation policies
• You may disconnect platforms at any time

AI-Generated Content

Our Service uses AI to generate content suggestions. You acknowledge that:

• AI-generated content may not always be accurate or appropriate
• You are responsible for reviewing and editing all content before publishing
• You should not rely solely on AI-generated content for critical communications
• We are not liable for any consequences of AI-generated content

Service Availability

We strive to maintain high availability but do not guarantee:

• Uninterrupted or error-free service
• Timely delivery of scheduled posts
• Compatibility with all third-party platform changes

Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for indirect, incidental, or consequential damages
• Our total liability is limited to the amount you paid in the past 12 months
• We are not responsible for content published on third-party platforms
• We do not guarantee the accuracy of AI-generated content

Termination

We may suspend or terminate your account if you:

• Violate these Terms
• Fail to pay subscription fees
• Engage in fraudulent or abusive activity
• Request account deletion

You may cancel your subscription at any time. Upon termination, your access to the Service will cease, but you may export your data before termination.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes via email or through the Service. Continued use after changes constitutes acceptance.

Governing Law

These Terms are governed by the laws of [Your Jurisdiction]. Any disputes will be resolved in the courts of [Your Jurisdiction].

Contact Us

If you have questions about these Terms, please contact us at:

Email: legal@zapsocial.com